Troubleshooting Guide: Difference between revisions

Troubleshooting Guide (view source)

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+If you are the server owner:
 * Make sure your Firewall does not block internet access for VintagestoryServer.exe
-* If you are hosting locally - making a multiplayer server at home, for friends or others outside your home to access - you either need to [[Setting_up_a_Multiplayer_Server|set up port forwarding on your router]] or use a VPN, like hamachi
+* Test whether another computer on your local network (Wifi or directly plugged in) can connect to the server
+* If you are hosting yourself for public access - making a multiplayer server at home, for friends or others outside your home to access - you either need to [[Setting_up_a_Multiplayer_Server|set up port forwarding on your router]] or use a VPN, like hamachi
+If you are the player:
+* Make sure your Firewall does not block internet access for Vintagestory.exe
+* Make sure your game version matches the server game version: you can download an update, or download an earlier version of the game, from the Client Area / Downloads at www.vintagestory.at
+* The server might have a "whitelist" of allowed players: if you are a new player not on the list, try contacting the server owner
+* Test whether you are able to connect to other multiplayer servers, for example the Official Public Test Server
 ===AccessViolation (0xC0000005)=== <!--T:21-->