Troubleshooting Guide: Difference between revisions

From Vintage Story Wiki
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* The game might be using the wrong videocard. Make sure your monitor is plugged into the dedicated graphics card on the back of your PC.
* The game might be using the wrong videocard. Make sure your monitor is plugged into the dedicated graphics card on the back of your PC.
* Modern laptops generally run everything faster if they are plugged in; if unplugged, they slow everything down to conserve the battery.
* On a laptop with both Integrated and High-performance GPU (e.g. Intel and Nvidia) make sure it is using the High-performance GPU.  There may be Nvidia Control Panel settings for this.  See also [https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F NVIDIA Optimus Profile].
* On a laptop with both Integrated and High-performance GPU (e.g. Intel and Nvidia) make sure it is using the High-performance GPU.  There may be Nvidia Control Panel settings for this.  See also [https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F NVIDIA Optimus Profile].
* '''On a Windows 10 laptop, make sure the Windows battery / power mode setting is set to 'Best performance'.  Click the battery icon to see this.'''  Especially do not use the 'best battery life' setting, this overrides most other settings on your computer and causes Vintage Story to run very slowly.
* '''On a Windows 10 laptop, make sure the Windows battery / power mode setting is set to 'Best performance'.  Click the battery icon to see this.'''  Especially do not use the 'best battery life' setting, this overrides most other settings on your computer and causes Vintage Story to run very slowly.
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* Please ensure the system is sufficiently cooled as some systems slow down if they get too hot. (Make sure air vents are not covered and cooling elements and fans are free from dust for example; if you have a laptop, raise it off the desk slightly so it has better airflow underneath it.)
* Please ensure the system is sufficiently cooled as some systems slow down if they get too hot. (Make sure air vents are not covered and cooling elements and fans are free from dust for example; if you have a laptop, raise it off the desk slightly so it has better airflow underneath it.)
* Please ensure a sufficiently rated power supply is used.  Gaming on battery power is not recommended on laptops as they might choose to run slower in a lower power mode.  If you need to play on battery mode, you can extend the playable battery life by reducing the Max FPS to 30 fps and using VSync mode 'On + Sleep' in Vintage Story's graphics settings.
* Please ensure a sufficiently rated power supply is used.  Gaming on battery power is not recommended on laptops as they might choose to run slower in a lower power mode.  If you need to play on battery mode, you can extend the playable battery life by reducing the Max FPS to 30 fps and using VSync mode 'On + Sleep' in Vintage Story's graphics settings.
* Mods can use significant resources.
* Mods can use additional resources: fancy shader mods really need a decent gaming rig.
* Check that the system is not overheating or thermal throttling.
* Check that the system is not overheating or thermal throttling - see next section.
* Please do not run the game from an external drive or network share.
* Please do not run the game from an external drive or network share.
* Running on a virtual machine (VM) may also cause performance issues.
* Running on a virtual machine (VM) may also cause performance issues.
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