Troubleshooting Guide: Difference between revisions

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===Screen Freezes===
===Screen Freezes===
If you sometimes experience screen freezes after playing for a few seconds or a few minutes (can be an issue with some Intel Iris or Intel HD integrated graphics, common on modern laptops) try switching off some of the visual effects like God Rays, SSAO, Bloom and Foam & Shiny Effect in the game's graphics settings - or generally just try easier graphics settings like "Low".  The graphics settings are accessible through Settings in the main menu, before you start playing a game.  There appears to be no specific cause for these screen freezes, just that the laptop's GPU is overwhelmed.  The game is intended to run well and at decent framerates on laptops, as long as the graphics settings are suitable.<br>
If you sometimes experience screen freezes after playing for a few seconds or a few minutes (can be an issue with some Intel Iris or Intel HD integrated graphics, common on modern laptops) try switching off some of the visual effects like God Rays, SSAO, Bloom and Foam & Shiny Effect in the game's graphics settings - or generally just try easier graphics settings like "Low".  The graphics settings are accessible through Settings in the main menu, before you start playing a game.  There appears to be no specific cause for these screen freezes, just that the laptop's GPU is overwhelmed.  The game is intended to run well and be fully playable on laptops, as long as the graphics settings are suitable.<br>
''If your screen freezes but the mouse still works, you may still be able to exit the game by hitting the Esc key, then moving your mouse pointer to the center of the screen where the 'Save and Exit Game' button would normally be seen - try clicking around that area and listening for a button-click sound.  You will then also need to exit the main menu by looking for the Quit button on the left side of your screen in the same way.''
''If your screen freezes but the mouse still works, you may still be able to exit the game by hitting the Esc key, then moving your mouse pointer to the center of the screen where the 'Save and Exit Game' button would normally be seen - try clicking around that area and listening for a button-click sound.  You will then also need to exit the main menu by looking for the Quit button on the left side of your screen in the same way.''


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